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Combined Shipping
I'm new at this. A buyer bought 6 items (very small). She paid $47.05 for postage and has asked me to see what I can do to reduce the charges. So, I packed it up, weighed it and it was only 2 pounds more than the single, so I only want her to pay what the actual shipping would be. But, she's already paid ebay, so how will I get a refund back to her?
Thanks, Carol
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comics-scifi-collectibles
Mentor2 months ago@sue21446
Go to the order page and select all items, Then select get shipping label from the top of the list.
Next page say yes to combine the order. Adjust the package size and weight as needed. This way the tracking is added to all of the sold items.
Then you can go back to the order page and select send refund from the drop down menu next to the items. I recommend taking a little off of each one. For reason select shipping adjustment.
Keep in mind the per transaction fee of .30 or .40 cents is not refunded but eBay does refund your seller fees on the portion that you refund.