<span class="">Good evening, <br/><br/>I would like to know if you can help me with this case. <br/><br/>A client is requesting combined shipping, <br/>but one of the products must go to the authenticator and then it is sent to the client and the <br/>other item will go directly to the client. <br/><br/>What can I do?<br/><br/>Please help!!!</span>
@comik.more00 It is not possible to combine shipping on items that are being Authenticated.
Don't try and send the second pair of shoes combined with the Authenticated pair as it will be returned it you.
I would offer the buyer a small discount by refunding part of the shipping cost since they made two purchases. Maybe they will come back and buy more from you in the future. This is just a suggestion, you don't have to do this.
If you want to offer a shipping discount you can select send refund from the drop down menu next to the sold item. Then select shipping adjustment or Other for the reason.
comics-scifi-collectibles
Mentor1 year ago@comik.more00 It is not possible to combine shipping on items that are being Authenticated.
Don't try and send the second pair of shoes combined with the Authenticated pair as it will be returned it you.
I would offer the buyer a small discount by refunding part of the shipping cost since they made two purchases. Maybe they will come back and buy more from you in the future. This is just a suggestion, you don't have to do this.
If you want to offer a shipping discount you can select send refund from the drop down menu next to the sold item. Then select shipping adjustment or Other for the reason.
comik.more00
OP1 year agocomics-scifi-collectibles
Mentor1 year ago@comik.more00. You're welcome. Glad to help.