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Combine shipping
buyer bought and paid for 4 different items. Now he wants combined shipping. How do I do this?
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buyer bought and paid for 4 different items. Now he wants combined shipping. How do I do this?
jonathanbrightlight
·1 year agoIf they've already paid, just combine them into one box if you can, and enter that tracking number for all 4 orders (it will allow you to use the same one when the orders are from the same buyer). Then you can send them a partial refund for the amount saved, either on one order or spread out among the 4 orders. That's eBay's official recommendation:
https://www.ebay.com/help/selling/shipping-items/shipping-rates/offering-combined-shipping?id=4169
Combining shipping fees after the buyer paid
If a buyer has already paid for shipping, you can still offer a combined shipping discount by sending a partial refund to the buyer from the Orders - opens in new window or tab tab in Seller Hub or My eBay Sold - opens in new window or tab.
Shipping combined orders
Once the buyer has completed payment, you can create a shipping label from one of the orders and upload that tracking number for all of the items in the new combined order.