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    collections on account that has ever sold a thing. WTF
                     

    how the fuck do you get a phone number to talk with a person. I recieved a email that ebay collections was about to send my account to collections. I've never sold anything on ebay ever.

    lessuthe54
    lessuthe54
    4View listings
    Posted 6 days ago · Edited 6 days ago·Last reply 6 days ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor6 days ago
    1932View listings

    @lessuthe54 This usually means that someone stole your identity and used it to sell on eBay. OR it could be a phishing scam email.


    Contact the Trust and Safety department and tell them that you are not a seller, that someone stole your information and opened a selling account.   


    This is the dedicated number for Hacked Accounts: 1-866-961-9253

    ( customer service agents at this number can only help with account security issues)


    Change all passwords on eBay and your email account.     

    I would treat this like identity theft and report it>  

    https://www.identitytheft.gov/


    Also freeze your credit bureau accounts so that someone can't take out a loan or open a credit card account in your name. 

    Run a deep virus scan on your computer to check for spyware.  

    I have seen other reports of this happening.   


    In all cases so far the email address was NOT associated at all with eBay until the hacker used it to open a new seller account.     This means that eBay had no record of the hacked email until it was used by the scammer so the hack occurred somewhere else. 


                                           
                                                                                     
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