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collections agencies
Texts from a collection agency about money owed to eBay.
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Discussions in this board are limited to the original poster and Community Mentors
Texts from a collection agency about money owed to eBay.
golfingaddict
Mentor8 months agoDo you owe eBay money?
I see that you have sold some items in the past. Did you have issues with a return or a refund or did you list some items with listing upgrades and failed to pay the fees?
Did eBay refund a buyer and try to get payment from you?
eBay will send you to collections, like any other business, if you owe them money and do not pay.
What exactly is your question? It could be a fishing attempt just like lots of other fishing texts.
If you do owe eBay money, you would need to pursue it further with eBay.
nasutes
OP8 months agoMy account is clean! I was a little concerned because the agency in question actually exists (phone numbers check out and everything). Thanks for helping.
golfingaddict
Mentor8 months agoThere are so many fishing texts out there. They try to scare people into clicking on links.
Scammers also send fake messages that say they have information about your account or a transaction. Scammers might
The messages might ask you to give some personal information — like how much money you make, how much you owe, or your bank account, credit card, or Social Security number — to claim your gift or pursue the offer. Or they might tell you to click on a link to learn more about the issue. Some links might take you to a spoofed website that looks real but isn’t. If you log in, the scammers then might steal your username and password.
Other messages might install harmful malware on your phone that steals your personal or financial information without you realizing it.
If you get a text message you weren’t expecting and it asks you to give some personal or financial information, don’t click on any links. Legitimate companies won’t ask for information about your account by text.
comics-scifi-collectibles
Mentor8 months ago@nasutes Contact customer service. Do NOT respond to texts. If you really have amount due that was sent to collections they should be mailing you a notice.
Or if you prefer>>
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST
nasutes
OP8 months agoI was able to get a call back thanks. My account is clean! Thanks for the help.
golfingaddict
Mentor8 months agoDo you owe money to eBay? They do send things to a collection agency.
Have you listed on eBay? Sold anything on eBay?
What is the name of the company sending you the texts?