LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconclosing a case how do i close a caseboyntonbrothers88View listingsPosted 2 years ago·Last reply 2 years ago 2 commentsComment NewestinceptionsMentor2 years ago27552View listings@boyntonbrothers Just to add...don't close the case however unless your problem is resolved and all is said and done. A case cannot be reopened once closed. lady_madonnaMentor2 years ago*Volunteer Ebay Mentor*1039View listings@boyntonbrothers Go to your Purchase history and find the item.From the More actions dropdown menu, select See request details and then choose Close your request.Select your reason for closing the return from the dropdown, and add details if you want to.Select Confirm.
inceptions
Mentor2 years ago@boyntonbrothers
Just to add...don't close the case however unless your problem is resolved and all is said and done. A case cannot be reopened once closed.
lady_madonna
Mentor2 years ago@boyntonbrothers