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CLOSED CASE
I was informed today that EBAY has closed my case on an $80 return.
Item was returned via USPS and has been tracked to a New Jersey post
office where it is being "held for pick-up" by the Seller. Said seller is NOT
picking it up so NO REFUND is being applied. The return address provided by Ebay from the seller was used so this is a SET UP. Ebay needs to know about this to apply my refund, and black ball this seller. I am totally unable to reach ebay by phone or email. I have been a seller and a buyer with ebay since 2008 but they are losing me fast. Suggestions please!
2 comments
lady_madonna
Mentor2 years ago@illtakemanhattan
Use the link below, and you can request a call back from Ebay by clicking “Chat with our automated assistant†on the left side of the page. Then type "AGENT" at the bottom in the chat box. (Repeat as needed). You will see an option to request a call back or chat with a CS rep.
https://www.ebay.com/help/contact_us?id=4002&st=10
Available Monday to Sunday 5:00 am to 09:30 pm Pacific Time.
illtakemanhattan
OP2 years agoThank you so much. Will try it now.