The buyer has 4 days to pay and you cannot do anything until then. If the buyer doesn't pay then you would cancel the transaction with the reason buyer did not pay. This option only comes up once the time period has passed. This will issue the buyer a strike; 2 of those in a year keeps them from bidding for a year. Once this is done, you can send a second chance offer to the underbidder. I know it's a long process, but this is the way it must be done to avoid having 2 paid buyers for one item.
Don't send the buyer invoices because this starts the clock over again and prolongs the process. Reminders are already sent by eBay.
evry1nositswindy
Mentor4 months agoThe buyer has 4 days to pay and you cannot do anything until then. If the buyer doesn't pay then you would cancel the transaction with the reason buyer did not pay. This option only comes up once the time period has passed. This will issue the buyer a strike; 2 of those in a year keeps them from bidding for a year. Once this is done, you can send a second chance offer to the underbidder. I know it's a long process, but this is the way it must be done to avoid having 2 paid buyers for one item.
Don't send the buyer invoices because this starts the clock over again and prolongs the process. Reminders are already sent by eBay.