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Closed a case too quickly
I closed my case on the promise from the seller that he would refund me partially. Of course he did not do it. What now?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I closed my case on the promise from the seller that he would refund me partially. Of course he did not do it. What now?
love2beselling
Mentor8 months agoHi. I'm sorry this happened. you're best bet is to reach out to customer service and see what can be done.
Here is eBay's page on contacting Customer Service. https://www.ebay.com/help/account/default/contacting-ebay-customer-service?id=4379
Another good option is to go to eBay’s page on Facebook and click “Message.†It is not live, but it is staffed by U.S.-based customer service representatives who typically respond within 48 hours. Link to eBay's Facebook page. https://www.facebook.com/ebay
Best wishes with your eBay selling.
Kathy Love2BeSelling
Posting ID. On eBay since 2002 with over 15000 feedback.