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chinese dealer refused refund because of tariff increase
my item was never shipped and now open request to return for refund for item i never received
1 comment
disneyshopper
Mentor1 year agoFiling a returns request is the wrong case to file. You have nothing to return. The correct case to file is an Item Not Received. See if you can contact customer service to see if they can change the reason for the case for you.
To contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.
If the problem is not specific to your account, you can ask your question here. Lots of experienced buyers and sellers who volunteer their time to answer questions about using ebay.