Checked out as guest and item hasnâ€™t arrived

Question

Hi all, I bought an item as a guest and have lost the confirmation email. The item I bought is a week overdue. Does anyone know how to get in touch with a live representative for help??

eburtonlab · Answer

@lisjone858

If you cannot find the email from eBay with the guest order details, you can request a new email from this page:

https://www.ebay.com/help/buying/paying-items/buying-guest?id=4035

If nothing else works, try this link between 5am to 9:30pm Pacific Time to request a call back:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid