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chat-bot unable to understand my problem let alone solve it...how contact an ebay-agent personally?
I did not succeed in finding the number of ebay customer-service ...does it exist at all?
1 comment
eburtonlab
Mentor1 year ago@wirpsenhut
You appear to be registered in Germany. For help in Germany, use the Help & Contact link on ebay.de.
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works and you are in the US, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/