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Charged Twice-Didn’t receive refund
I never received an item I had bought October 2nd. Contacted seller and they tried to charge my debit card again for the item. My card was blocked and then seller tried to give a refund. But unfortunately that card is blocked because of seller. Now the seller has closed his account and I’m out $205 and I can’t figure how how to contact eBay anyone have any ideas for me.
1 comment
lady_madonna
Mentor10 months agoIt is not possible that the seller had anything to do with the charges, because your payment (along with payment details) goes to Ebay, not the seller. The seller has no way of knowing how you paid for the item.
What is the estimated date of delivery as shown in the Order Details in your Purchase History? Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.