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charged return shipping for an item that buyer should have paid shipping
charged return shipping for an item that buyer should have paid shipping
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Locked
Discussions in this board are limited to the original poster and Community Mentors
charged return shipping for an item that buyer should have paid shipping
tyanny
OP1 year agoListed as "Buyer pays return shipping"
mr_lincoln
Mentor1 year agoHi @tyanny
As @lady_madonna mentioned, depending on the reason the Buyer selected a Seller can be forced to pay for a return shipping label. If the Buyer files a false reason then make sure you use the Report Buyer link on the sold item. When the item is returned some seller protections may apply like withholding their original paid shipping and - or up to 50% of the item price if its condition was changed or they return an empty box or block of wood instead of the item: Seller protections | eBay
tyanny
OP1 year agoThanks, this is exactly what happened. After talking with ebay it appears the guy said the electronic item was defective. He returned it and I checked and it works fine but I told ebay to charge me the shipping anyway since the guy appeared to be a decent guy, not a scammer, just didn't know how to operate it. Not worth dinging someone over $11.
lady_madonna
Mentor1 year ago@tyanny
Who pays for the return shipping depends on the buyer's reason for the return request and the seller's return policy.