Charge that needs to be reversed
My American Express account was charged $112 on 11-28-23 for something. I don't recognize any puchase that I made in that amount (and I would llike the purhase identified, or the $112 refunded. (I have checked My Purchases and can find no record there of a $112 purchase.
Please tell me who I should contact. But please flnd a person that I can contact, not an AI program.
Thanks in advance for your help.
4 comments
wooden_flower
Mentor2 years ago@kacan-3354
If you have a charge you did not make, and no one else in your home used your card, you need to call your card issuer and report your card compromised. eBay can not give you any info on a transactions not made through your account.
AmEx will freeze your card, issue a new one, and dispute the charge with eBay.
I assume you looked at the order details of the items you have purchased, to check the totals with tax and shipping?
lady_madonna
Mentor2 years ago@kacan-3354
Contact American Express. They can possibly verify the charge.
kacan-3354
OP2 years agoThat is my planned next step if I can't resolve this directly with E-Bay
Thanks for the advice!
kacan-3354
OP2 years agoThey have initiated an investigation. They are really on top of their game.
Thanks for your help!