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Change reason for return
I started the return process for an item to see how the procesd worked, but then cancelled the return before the last step. Now, when I restart the return process for the item, I am no longer given the option to select the reason for the return. It seems the initial "test" reason has been set in stone.
How can I change the reason for a return? Any ideas?
1 comment
wooden_flower
Mentor9 months ago@hexo_7739
You cannot change the reason for return once you have made your selection. If you proceed with the return and then close it, you will not be able to open a new return.