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Change of shipping company
I bought an item where the seller said they would ship the item via USPS but when I completed the purchase the seller changed the shipping company and shipped via OnTrac. Is that normal and legal?
1 comment
disneyshopper
Mentor2 years agoSellers should always use the shipping carrier specified in the listing, or if choices are given, the carrier selected by the buyer. When sellers which to change the carrier, because the cost is less, s/he should get permission from the buyer before doing so.
If the item arrives after the estimated delivery date due to the change of shipping carrier, you can leave calm, factual feedback.