Change mailing address on e-commerce

Question

I would like to speak with a person. I wish to change my shipping address. I've gone to e-commerce, but it doesn't show me how to change it

eburtonlab · Answer

Changing an address for a current order:

Buyers can change the shipping address at checkout right up until payment is sent. After that, the shipping address for that transaction cannot be changed.

The seller is required to ship to the address that comes with the payment or lose all protection in the event of an "item not received" case. Scammers often send messages urging the seller to ship to another address, so sellers are rightly wary of such requests.

The seller can cancel the transaction and relist to allow the buyer to purchase again and provide the correct address, but sellers are not required to do any of that.

Changing an address stored in the eBay account for future orders:

Go here to update all the various addresses associated with your account:

https://accountsettings.ebay.com/uas/addresses

Make sure your preferred shipping address is set as your Primary Shipping Address and any old addresses are deleted.

To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid