Change and updated paid invoice to "shipping" instead of free local pickup
I sold an item. The buyer inadvertently selected "local pickup" (which was free) instead of shipping when they paid for the item, and I am unable to find out how to send a new invoice with the correct shipping, or send a request for the updated balance. I've looked everywhere, all it seems I can do is mark this item as picked up already, or cancel the order outright.
Help, thank you!! 🙂
Mark
3 comments
wooden_flower
Mentor2 years ago@markholloway
The safe choice is to cancel as problem with buyer's address, relist and let him buy it again.
Stamps are probably not a high fraud item, so you would probably be OK to set up a listing for him to purchase to pay for the shipping, like this -
https://www.ebay.com/itm/125469311244
markholloway
OP2 years agoThank you kindly for your help! 🙂
wooden_flower
Mentor2 years ago@markholloway
You are very welcome 🙂