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    change addresses
                     

    How to update the ship to address in eBay?

     

    joel-foel
    joel-foel
    126View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor2 years ago
    5541View listings

    @joel-foel 

     

    Changing an address for a current order:

     

    Buyers can change the shipping address at checkout right up until payment is sent. After that, the shipping address for that transaction cannot be changed.

     

    The seller is required to ship to the address that comes with the payment or lose all protection in the event of an "item not received" case. Scammers often send messages urging the seller to ship to another address, so sellers are rightly wary of such requests.

     

    The seller can cancel the transaction and relist to allow the buyer to purchase again and provide the correct address, but sellers are not required to do any of that.

     

     

    Changing an address stored in the eBay account for future orders:

     

    Go here to update all the various addresses associated with your account:

     

    https://accountsettings.ebay.com/uas/addresses

     

    Make sure the correct address is designated as the Primary Shipping Address -- that is the address that should appear by default at checkout.

                                           
                                                                                     
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