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Cancel order asking commercial address trying to cancel the order
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Discussions in this board are limited to the original poster and Community Mentors
Cancel order asking commercial address trying to cancel the order
inceptions
Mentor5 months agoHi @kennbenj
Your post isn't clear. Are you wanting to cancel and order or is the customer requesting an order cancellation?
An order to be shipped to a commercial address should not be cancelled, it should be shipped (unless the buyer provided the wrong address and wants to change it or has requested the cancellation for another reason).
If you'll post back and provide some details (in complete sentences), we can offer more help.