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Catch 22
Summary: A participant initiated a discussion about "Catch 22." eburtonlab responded to this, which led to further communication between them. wef.us.sy34telmz replied to the response, sparking another comment from eburtonlab. The thread seems to be an engaged conversation, although the specific details of their discussion content are unavailable.
[Removed by moderator], a seller, sent my order to wrong address. Since it was dropped off, uses, says it can't tell me where it was dropped off, so I can't go get it. The seller, [Removed by moderator], will not refund or send me new order since they say it was dropped off by uses. Wrf? The seller, made the mistake. [Removed by moderator] entered the wrong delivery address on the label. Ebay customer service is a joke.. they keep repeating that it was confirmed to be dropped off by uses. No **bleep**! I know it was dropped off. I dont know where! It wasn't dropped off at my house. The seller screwd up and ebay won't help and Sam at uses customer service can see the address where it was dropped off, but can't tell me. I have the tracking number, I see it was delivered, now im out $126 because a seller on ebay is corrupt and stupid at the same time. Ebay only supports sellers. What a joke
eburtonlab
Mentor4 months ago@wef.us.sy34telmz
First, contact the shipping service used to determine if the tracking number corresponds to a delivery to your address. If the name and address on the package is not yours, you may be the victim of "false tracking".
One option to deal with "false tracking" is contacting eBay via social media, specifically via Instagram. If you can get documentation from the shipping service that the tracking number is not associated with your name and address, you may be able to contact eBay via Instagram direct message, mention false tracking, and get a chance to submit your documentation.
If you cannot get documentation or if that does not work:
Since false tracking allows a scam seller to win an "item not received" case, the next step would be to file a "not as described" return on eBay and be prepared to return exactly what you received if the seller provides for return shipping, or ask eBay to step in after three business days if the seller does not refund you or provide return shipping.
If you have missed your chance to get help from eBay, you may still have recourse through your payment method, but be sure to treat it as a "false tracking" fraud case, not a standard "item not received"/"missing package" case, which would likely be found in favor of the seller that has tracking showing delivery.
In the future, stick to experienced sellers with a long history and avoid new or unproven sellers, or sellers that show warning signs of being a potential scammer: drastic changes in selling behavior or offering deals that are "too good to be true".
wef.us.sy34telmz
OP4 months agoGood God! Thank you! Nice to know this info and thank you for it!
eburtonlab
Mentor4 months agoYou are very welcome -- good luck!