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Case ID 5371669263 money still not get
As follow email, your guy told us that :The funds that were taken out of your account will be credited back to you within 24-48 hours. of case 5371669263, but we still not get any money from you. we would like to know when we can get this money. thank you.
Hello Fuye,
Thank you for contacting eBay Customer Service regarding the "Dual 15 Inch PA 2-Way Speakers Audio Karaoke Bluetooth TWS Pro Speaker W/ USB SD" (266028885219). My name is Anthony, and I will assist you with the best possible option to get your issue resolved.
Here are the details I was able to capture from your concern:
I completely understand the situation that your buyer wanted to return the item for being damage while in transit and you did not received it back.
You want to appeal and get the item back or a full refund.
I am more than happy to review and check options for you.
Fuye, I am happy to inform you that as part of your seller protection, we have granted your appeal and issued you a full refund as you have done your part as seller by accepting or facilitating the return.
The funds that were taken out of your account will be credited back to you within 24-48 hours.
Any defect associated to this transaction will be removed so it won't count against your seller performance.
