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they owe me one hundred dollars. I was shipped the wrong size item . The seller refunded the money , 130$ . Ebay charged me 100 for a shipping label saying it was buyers remorse . ebay are liars, saying I have not messaged , but I did . Multiple times , never hardly any response
3 comments
twinkling.smile
·3 years ago@pt109*123
Sending a message is not an activity. Asking eBay to step in, is.
Did you request a return for "item not as described"? Maybe "didn't fit"? That is in the eyes of eBay Buyer's remorse.
I suggest to contact eBay's Customer Service via social media to get rid of the charge. They are very good.
Find how to send eBay a private message on https://Facebook.com/eBay or https://Twitter.com/AskeBay
If you don't have an account, you have to make one. Facebook is the easiest.
Add your full name, address, phone number, email address, user ID, and a brief explanation of your problem.
Tell that you made a mistake, not knowing how to do the right thing.
pt109*123
OP3 years agoWhat box should have been check off for a return ? Almost impossible to touch base with ebay , especially sense they already refund 30 . Ok thanks
twinkling.smile
·3 years agoHere is the help page for al returns: https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041
The second one you should have used.