An MTG card was sent out to be authenticated. The card was rejected and the buyer was reimbursed. The reason was: "We recommend listing with a more accurate description and detailed photos to avoid a similar outcome in the future. " This is very vague to me as the message does not pinpoint what to correct. I am afraid that if I make any changes without a solid base, the card will be sent back to me. I would appreciate any advice on who to contact to clarify this matter and obtain...

@r8paulp If the card has been graded, it will have a serial number that can be checked, and authentication covers only the slab and seal, so I'm guessing the card in question was ungraded. The authenticators must ensure that the item they review is the same one as in the listing, is authentic, and that it matches the item description and photos. There is no item description in the listings I reviewed, so that leaves only the Item Specifics and Photos. I looked at...

Card authentication | Ask a Mentor

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