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Caramel
I bought a car on eBay on June 16, 2025, and was required to use Caramel to complete the purchase. When I picked up the car from the seller, (6/22/25) he signed the title over to me and I went on my way. On June 25th, I received an email from Caramel stating that the seller was supposed to have send them the title, not give it to me. And they would not release the funds to the seller until I had sent them the title. I was provided a FedEx label and shipped the title to Caramel on June 26th. On July 8th, I emailed Caramel checking the status of my title and was told its scheduled to be sent out in "5-7 business days". July 30th, I emailed Caramel again checking the status of my title. They said, "We discovered that the title we received from our seller was completed incorrectly, so we had to file for our dealer title to correct the issue."
This sounds like total **bleep** to me and when I expressed my concerns to Caramel they quit responding to my emails. Has anyone else had an issue similar to this while dealing with Caramel. I'm quickly approaching my 60-day grace period to have my car registered but can't do it without the title. I've tried to contact eBay directly, but I can't find an email or phone number for them, so I'm resorted to the "Community" for help.
