Car was sold one day, next day buyer said "I don't want it anymore".

Question

Is this correct? Can a buyer decide not to buy my car anymore? Isn't there a commitment to buy? I had to relist the car and Ebay charged a second selling fee, $79.00 + $79.00. I am trying to be reimbursed, but I can't contact anyone who is human, only the Ebay automated agent, which doesn't understand what I try to explain.

comics-scifi-collectibles · Answer

@fmvidal Sorry that happened but eBay Motor sales are not binding, either party can walk away. The listing fee is due even if it doesn't sell that's why you were charged to list again.

From the policy page>

"Listing package fees apply to each listing you create, are charged at the time of listing or relisting (if you opt to auto-relist), as applicable, and are nonrefundable. Fee amounts are based on the terms in effect when the listing goes live"

https://www.ebay.com/help/selling/fees-credits-invoices/fees-selling-vehicles-ebay-motors?id=4127&st=

You can try contacting customer service and see if they will give a courtesy refund or not. It doesn't hurt to ask>

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back