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car alternator 5 year warranty failed in 8 weeks. fraud advertisement wont replace or refund
purchased a car alternator with a 5 year warranty and it failed in 8 weeks, just outside return window and ebay has no option for conversation regarding how to contact the seller once the listing is removed. so how can i get the part covered under warranty. This is FRAUD by Design and Ebay Should be Ashamed of allowing sellers do this to customers by sellers offering long r year warranty's knowingly that once the listing is removed (after 60days) buyer has no recourse to return or exchange the item or contacting them. Any help would be appreciated .
1 comment
eburtonlab
Mentor1 year agoIf you purchased a third-party warranty, contact the warranty service directly.
eBay's money back guarantee, which is not a warranty, only applies in the first thirty days after receipt of the item.
Manufacturer's warranties typically only apply if you purchase the item from an authorized dealer; check with the manufacturer to see what your options are.
A warranty is only as good as the reputation of whoever offers it. A claim of a two year warranty made by a random seller on eBay is not worth much. Neither you nor eBay can force the seller to honor the warranty if the seller disappears or ignores you.
You may have some protection from PayPal or your payment method; PayPal and many credit cards may offer up to six months protection for your purchases, though PayPal has limited "not as described" returns to thirty days. After your credit card protection expires, you have few options.