Locked
Discussions in this board are limited to the original poster and Community Mentors
Captcha every time I sign in
Why do I have to ``prove im human`` every time i sign in with this obnoxious Captcha ?
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
Why do I have to ``prove im human`` every time i sign in with this obnoxious Captcha ?
eburtonlab
Mentor4 months ago@4319bew
Repeated Captcha requests or failures might be a sign that your browser is having problems saving cookies properly, or else a sign of a network issue. Using a VPN or a hotspot, or certain kinds of privacy software might also cause some issues.
Make sure your browser is up-to-date and has JavaScript enabled (and not blocked) and that cookies are not being blocked:
https://www.whatismybrowser.com/
Try using a different browser or a private or incognito browser window and see if you run into the same Captcha issues. If not, try manually erasing just your eBay cookies in your original browser.
Try an alternative link to sign in to rule out an issue with a particular link:
https://signin.ebay.com/ws/eBayISAPI.dll
Try temporarily disabling your ad blocker to see if that makes a difference.
If you are using a mobile browser, try changing to a different browser mode. Try a desktop browser or a mobile browser in desktop mode.
Or try using the eBay app.