Locked
Discussions in this board are limited to the original poster and Community Mentors
Can't Subscribe to eBay Starter Store – ‘Not Eligible’ Error Even with Payment Method Added
Hi everyone,
I’m trying to subscribe to the $4.95/month Starter Store. Every time I go to Choose Subscription, I get the message:
“You are not eligible for this Store right now.â€
Here’s what I’ve already done:
Added a valid Visa card to my account (shows under Payment Information).
Tried both Microsoft Edge and Chrome browsers.
Logged out and back in multiple times.
This payment method has been on file for over 24 hours.
I can access Seller Hub, but the store subscription page still blocks me. There are no prompts asking for more verification in my account settings.
Has anyone run into this before? Is there an additional step or hidden verification process I need to complete before I’m eligible to subscribe?
Thanks in advance for any help!
—Greg
lady_madonna
Mentor1 year ago@gr917296
In addition to the correct previous response, you need an eBay seller account with a linked checking account for payouts, not a Visa account. (learn more about creating a seller account)
comics-scifi-collectibles
Mentor1 year ago@gr917296. You should wait until you can list at least 250 items before opening a store.
A store doesn't increase your new seller limits for listing.
Here's how to set up your seller account.
All buyers payments are managed by eBay and sent to your linked checking account. eBay doesn't offer the debit card payout option at first.
You need to create your first listing directly on eBay to get your seller account set up.
Complete these steps in this order.
a) Draft a listing on eBay, click submit or "list it". The system should guide you through setup. If not, follow these steps:
b) Verify/update/complete your Profile Registration: Name, address, phone number, identity information (profile) on your eBay Account: https://accountsettings.ebay.com/profile
-- Use your Street Address, even if you don’t get mail there.
-- Make sure to use your full legal name and that it matches your bank account and government ID ( drivers license etc)
c) And add a Checking Account ( it must be a brick and mortar checking account) and Credit/Debit Card: https://ppcapp.ebay.com/myppc/wallet/list
You will need to provide a SS# or ITIN to receive your payouts.
Please check to see if you have BOTH a Checking account marked for "Used for payouts" and a credit/debit card. One of these (bank account or card) needs to be marked for "Preferred for selling costs" I use a credit card for selling costs so that refunds and other fees don't come from my checking account.
Here is a page with everything you need to know to start getting paid on eBay
https://www.ebay.com/help/selling/getting-paid/start-getting-paid-ebay?id=4795
Here is a page with everything you need to know to start selling on eBay
https://www.ebay.com/help/selling/selling/start-selling-ebay?id=4081