cant open return request for item i porchases it month ago

Question

i have mor then 2 weeks try to return my items but seller not sending me return label please help me for thats happining

lady_madonna · Answer

@alnayaty52

Did you file a Return Request within 30 days of delivery?

Go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return.
The seller will have 3 days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 days after you filed the Request and ask Ebay to step in.