Can’t issue a refund on my old account because eBay suspended me
My old seller account got suspended because I wanted to change my bank for payout. I have a refund I have to issue to a customer but since my account is suspended I can’t do anything. And for reference this is my other account
1 comment
comics-scifi-collectibles
Mentor1 month ago@iadorga_0 eBay may end up sending you to collections for the refund. I hope that they figure out a way to let you refund the buyer before that happens.
Here's how to contact a general customer service agent:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
OR Contact customer service on social media using a PRIVATE message>
https://www.instagram.com/ebay/
6-6 Pacific Time M-F