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can't get help from an agent on a missing seller.
I made two purchases and have sent a message as to why my shipment still shows label printed since 4/6/24. Then I see that this seller has now received over 40 negative feedbacks in the last week or so. I looked at the feedback when I bought my items and there were only 3 negatives on 4/6/24. I have a screen video of the listing and info. Ebay showed a trusted seller. Why hasn't ebay notified anyone to cancel there purchases.
4 comments
Unavailable member
·2 years agoHi @mo*bi2_nit4
Buyers' can't cancel orders. But you can open an "item not received" case. There is a blue button in the link below where you can start the process. Ask eBay to step in just as soon as the option becomes available:
Get help with an item that hasn't arrived:
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=3&pos=5&query=Get%20help%20with%20an%20item%20that%20hasn%27t%20arrived&intent=Item%20not%20received&lucenceai=lucenceai&docId=HELP1135
mo*bi2_nit4
OP2 years agoMy post said nothing about canceling the order. I want to know what is going on with this seller and my purchases. Don’t pay them for my purchases until I receive them. Ebay needs an alert system when a member receives a certain amount of negative feedback in a certain amount of time. There are other post already on community.
mo*bi2_nit4
OP2 years agoThank you, I am sorry to have been a little upset, but it is resolved and they allowed me to submit the claims before the delivery date. The seller account was deactivated.
Unavailable member
·2 years agoHello @mo*bi2_nit4
I knew you were upset and I'm happy to hear it was resolved so quickly. Thank you for returning to your thread and letting me know everything is OK.