can't find writing field on Contact Seller
I'm trying to contact the seller of an item I bought last month. We had a couple contacts earlier and now when I go to contact seller, I can see our previous messages but I can't find the field to write a new message. The area that appears to be the writing area opens "Do you want to send a copy to your email" when I click. I've clicked all over the place hoping a communication box would open but without luck.
Thanks to anyone willing to assist.
1 comment
comics-scifi-collectibles
Mentor10 months ago@robvine7 You have to type in the box that says send message. Then click on the second send message button. It's not the best design.
Send message to seller>>
https://community.ebay.com/t5/Ask-a-Mentor/unable-to-contact-seller/m-p/34794053/highlight/true#M790532
Just for fun eBay made the send message to Buyer format a bit different and you click a paper airplane to send after typing in the send message box>
https://community.ebay.com/t5/Report-eBay-Technical-Issues/New-Message-Format-how-to-send-a-message/m-p/34858849#M136551
Don't let the seller string you along if there is a problem with your purchase. You have only 30 days from the last estimated deliver date to file a not received refund request AND 30 days from the date of delivery to file a not as described return request.