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Cant contact seller, havent recieved item
Ordered a custom guitar in July, seller sent wrong one. Said new one was being built. Past return date can't contact seller. Need help
2 comments
disneyshopper
Mentor1 year agoGo to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back.
If it is past the 30 day limit, you will need to log into Paypal and file an Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.
rfmtm
Mentor1 year agoFile for a refund through the payment processor. DO IT NOW, most only allow 180 days to do so.