cannot send any message to any seller

Question

When I try to send any message to any seller the display shows the seller's name, the item name, the price, a button to "Buy It Now" and this message:Don't exchange contact info to Buy or sell outside of eBay policybuy or sell outside eBay. We scan and, in case of suspicious activity, manually analyze messages to identify potential fraud and Policy violationspolicy violations. Learn moreLearn moreBelow that message at the bottom of the screen are 2 "Send message" buttons that are inactive. ...

lisa5768 · Accepted Answer

@kentmh1    To reply to the message you click/tap in the little gray field with "Send message," to get a cursor for typing your text. To send the message, click the paper-airplane icon to the right of the message field. If you want to attach images before sending, click the little landscape icon to the left of the message field.