Cannot print label for return
I need to return an item and have been sent an email from ebay with return info and a prompt to print label. It just takes me to my return info again. "print label" only appears in the email I received from ebay and is only place I can find to print it out.
1 comment
comics-scifi-collectibles
Mentor7 months ago@dr-lifca-kyw42ut Try the blue print return label button on this page> https://www.ebay.com/help/buying/returns-refunds/returning-item/return-shipping?id=4066&st=
If that doesn't work then contact customer service and ask them to email you a copy of the shipping label.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST