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Cannot Change Profile Picture
I have had an old profile picture forever, but I cannot seem to change it. I try to change it, but it brings me back to my store settings. I have tried going through my personal feedback, but I cannot seem to change it. What can I do?
3 comments
eburtonlab
Mentor3 years agoThere is an extra step for store subscribers since eBay changed the profile page format.
See the explanation here:
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Can-t-change-profile-picture/m-p/33275905/highlight/true#M105125
anemoneris
OP3 years agoIt brings me to my store market
disneyshopper
Mentor3 years agoThese instructions are for a computer only. You cannot use a mobile device.
1.Click Hi, (your name) in the upper left corner of any eBay page.
2.In the box that opens, click your username to open your profile.
Once you open your profile, click Edit profile to make changes. You can:
•Add a profile photo by clicking the pencil symbol in the upper right corner of the photo box.
•Add a background photo by clicking Change cover. Then, click Reposition cover and drag your photo to where you want it. Click save when you're finished.
•Add an introduction or description by clicking in the text box.
To save your changes, click Done Editing.