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canelling an order
How do I cancel an order. It has not been shipped. Local pickup was selected by mistake instead of shipping. I am in communication with the seller. I would like the order cancelled without reflecting negatively on him
1 comment
disneyshopper
Mentor2 years agoGo to
Seller Hub > Orders > All orders
Locate the order. Click the down-arrow, select Cancel order, select Problem with buyer's address. Submit. Neither of you will receive a defect for the cancellation.
Now relist the item, send the buyer the new listing, and this time make sure the buyer selects the option to ship the item.