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    Cancelling FedEx Label - Available funds already deducted the label cost?
                     

    I'm a first time seller on EBay.

     

    I did not use the FedEx label and delivery has been completed with another label. It shows that I initiated a cancellation/refund, but the shipping label cost was automatically deducted from my available funds and my payout has that amount (for the unused label) deducted. Do I just wait and they credit this $10.77 back into my account after a few weeks? WHO do I contact if I don't get this refund?

     

    Screen Shot 2025-01-04 at 8.42.58 PM.pngScreen Shot 2025-01-04 at 8.40.50 PM.png

    boston_jersey_gal
    boston_jersey_gal
    2View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    wooden_flower

    wooden_flower

    Mentor1 year ago
    74096View listings

    @boston_jersey_gal 

     

    Label refunds generally take about 3 weeks, so you do need to wait. As long as the label was never scanned, there should be no issue getting the refund.

                                           
                                                                                     
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