Cancelling a label

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I paid for a label through ebay. I had the wrong dimensions. How do I cancel the shipping label?

drs5_2

Posted 2 years ago·Last reply 2 years ago

1 comment

eastlaneave

Mentor2 years ago

~Community Mentor~4603 View listings

Here's how to void a shipping label you printed on eBay:

- Find the item you'd like to void the shipping label for, then from the Actions column, select Void.

- Choose your reason for voiding the label. If you want to, you can add a message for the buyer.

- Select Void shipping label.

Then, you can print another label:

2) Select View Order Details, then Print Another Label <<==

3) Enter the correct weight and dimensions for your package and select Shipping Method and the correct label will print.

-- Here is a help page where you can learn more: