Cancelling

Question

Seller said that he is going to cancel the order but he did not and not sending my order

twinkling.smile · Answer

@jodilov

If you paid, check when the latest estimated delivery date passes.

Then you have maximum 30 days to report the item you didn't receive. Three business days later, you can ask eBay to step in, if itâ€™s still not solved.

So, it's a two step procedure.

This is your guide: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

All based on eBay's Money Back Guarantee.