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Cancelled sale/ forced to refund
I cancelled a sale and never received payment. eBay forced me into paying refund on funds I never received.
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Discussions in this board are limited to the original poster and Community Mentors
I cancelled a sale and never received payment. eBay forced me into paying refund on funds I never received.
comics-scifi-collectibles
Mentor1 year ago@heathh-4nmtei
This is how refunds work>>
Refunds, even for order cancellations, come out of your available funds not pending or held. If you do not have available funds then eBay charges your back up payment method for selling costs.
Have you entered your backup payment method for selling costs here: https://ppcapp.ebay.com/myppc/wallet/list Select Manage under the method you want to use then select Preferred for selling costs. I use a credit card.
Once you issue the refund and the buyers funds are released from being held or finish processing then the buyers payment is released to you.