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Cancelled Return by mistake! No option to repeal!
Started a return, but cancelled it to go look at sellers package return requirements letter, and figured out that I didn't need to cancel return. Called eBay and agent would not understand nor help cancel the cancel made 5 minutes ago! Apparently they needed the money more than they need my Business! The agent talked down to me, and after waisting a whole day on parts that don't fit, eBay lost me as a customer forever!
3 comments
lady_madonna
Mentor2 years ago@Anonymous
Sorry that you canceled the return request before you realized you didn't need to.
When you canceled the return request, you were shown a message that stated that once the request was cancelled, it cannot be reopened nor could you file a new request. Ebay is not to blame for the oversight.
an-57470
OP2 years agoeBay is to blame! People make mistakes, and eBay should see that.So now eBay looses me as a customer, and the agents are very rude!
lady_madonna
Mentor2 years ago@Anonymous
Ebay cannot be held responsible for members overlooking reading an important message. Ebay members do make mistakes, (I have!), and they accept responsibility for their mistakes.