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Cancelled order | Ask a Mentor | eBay Community

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Buying & Selling

Cancelled order

How can I uncancel an order?

rudyjr_75

40 View listings

Posted 1 year ago·Last reply 1 year ago

2 comments

inceptions

Mentor1 year ago

27552 View listings

Hi @rudyjr_75

If your seller has:

already accepted the cancelled request, you'll have to repurchase the item if he relists it.
not yet accepted the request, you can use the contact link on the listing to let him know you still want the item and ask him not to cancel.
declined the request, just pay for the item if you haven't already.

selforfun

Mentor1 year ago

Founder, Circular Commerce Seller & Community Mentor2723 View listings

Hi @rudyjr_75

If youâ€™re the seller, follow eBayâ€™s steps to cancel an order:
https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136

If youâ€™re the buyer, hereâ€™s how to cancel your order:
https://www.ebay.com/help/buying/buyers-can-cancel-order/buyers-can-cancel-order?id=4004

For details on eBayâ€™s cancellation policy, see:
https://www.ebay.com/help/policies/member-behavior-policies/order-cancellation-policy?id=5298