Locked
Discussions in this board are limited to the original poster and Community Mentors
cancelled item
Summary: dridai_57 is confused about an order that was canceled by a seller on eBay but then seemingly shipped after cancellation. They have already purchased the item from another seller and are concerned about receiving a refund since there was no option to cancel the reinitiated order themselves.
if my order was cancelled how can the seller uncancell my order. I paid for an item through eBay the seller canceled the item now I get a message that the item is on the way after being canceled how is that possible after cancellation. I already bought that item from a different seller that didn't cancel. am I able to get my money back. cancel therapy order myself how is it possible . after the seller cancelled there was nothing I could do on my end.
Update just went over everything again and it said order could not be cancelled and this is three days after the fact that the seller cancel on me. is there anybody I can speak to.
eastlaneave
Mentor2 weeks ago@dridai_57
-- How to Have eBay Call You --
There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:
Start here: https://www.ebay.com/help/home
Find a page similar to your question
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" or the ? then select choices until you see
2) Chat with our automated assistant (to the left), click that
In the CHAT WINDOW
3) Type "Agent"
4) Click Your topic
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You” (or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.
Customer service is open from 5am to 9pm Pacific Time