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Cancelled a USPS shipping label, don't see credit only debit
I mistakenly printed a USPS shipping label that didn't have the hazmat designation, because the item has a battery. Thus, I cancelled it and printed the correct label with hazmat. When looking at the item transaction it only shows debits for the 2 labels and no credits for the cancelled label. It's been 15 days since I cancelled the label, when should I expect the credit to show in the transaction?
theglobalcollectorvault
Posted Aug 18, 2026 at 12:38 PM · Edited Aug 18, 2026 at 12:38 PM·Last reply Aug 18, 2026 at 12:43 PM
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arraus
MentorAug 18, 2026 at 12:43 PM@theglobalcollectorvault
That is a long time.. BUT (always a but) according to eBay and USPS policy, it can take up to 21 days (and occasionally up to 30 days) for a voided USPS label to be fully approved, processed, and credited back to your payment source.
If you hit day 31 and still haven't seen the credit pop up on your financial summary or original payment method, that's the time to reach out to eBay support to check on it.
Sorry