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Cancellation Requests Not showing up until after Tracking is Past Due
Is it just me? I've had 3 orders this week where the buyers requested to cancel their orders. I did not receive a request / message to approve the cancellation requested. The orders were not showing in my list of items to ship until after the due date passed to add tracking numbers. At that time, the system would not let me cancel the order (I did receive the notification from eBay stating that I did not respond to the buyers request to cancel in time) "Nice" - At that point, I get the orders in my active items to ship, and I get an error when I try to cancel for the buyer, stating a cancellation already exists. ? Was there an update to the system? Why am I not getting the cancellation requests, or the order showing in the list of orders, showing cancellation requested on the left tab, prior to the "shipping overdue" notice? Any insight would be greatly appreciated.
