Locked
Discussions in this board are limited to the original poster and Community Mentors
Cancellation
eBay should not allow their sellers to treat customers poorly! I purchased as item, immediately realized the purchase date was way to far out and requested a cancellation. The seller messaged and said he could have the item shipped within 7 days but then stopped all communication! Then on the 4th day, denied the cancellation! And there is nowhere to complain about this issue as chatting only says it’s up to the seller. But guidelines say if the item has not been shipped the seller can deny the cancellation! I sure know he didn’t have that item shipped in 20 seconds!! I cancelled immediately!! Now I don’t know what to do, and the item was pricey and a birthday gift that will be super late!
mr_lincoln
Mentor1 year agoHi @van-54966
This starts with you not realizing the Seller has a lengthy Handling time. For myself I would cancel without hesitation to avoid issues down the road. \
The next date you want to keep an eye on is the estimated delivery date. You only have to wait one day past that date and file a claim that you did not receive the item. follow the steps in the claim and it will lead to an eventual refund.
van-54966
OP1 year agoWell I thought I had, I mistaken because I had looked up several before purchasing and thought it was the one with 7 days delivery. That was my mistake but that seller could have easily cancelled. It was within seconds. Then refused to communicate after he told me he could have it to me in 7 days and I replied no thanks I’d prefer to cancel.