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cancellation
Original order was cancelled because buyer did not provide new shipping address...customer re-purchased with correct address and item was shipped...Now I am receiving notice that I am late in shipping original order and that my buyer is a repeat buyer (I think they are being charged twice). How do I make the first order disappear?
1 comment
lisa5768
Mentor1 year ago@thomasp603
The original order may not have been canceled. Go to your canceled orders page and see if the canceled order is there, You can use the filters to see if it is waiting for you to accept the cancellation. https://www.ebay.com/sh/ord/cancel
Go to your orders page and find the duplicate open order and cancel it. https://www.ebay.com/sh/ord